Customer Banking Specialist X 2 - Penrith

CommBank

Penrith, NSW, Australia
Proven experience delivering exceptional customer service
Ability to articulate financial terms clearly
Experience in financial services or retail
The role involves having in-depth conversations with customers to support their overall banking needs including Home Loans and Business Banking

Job Summary

  • The role involves having in-depth conversations with customers to support their overall banking needs including Home Loans and Business Banking.
  • Employees will complete Financial Health Checks to assess customer needs and provide options through education on digital banking technology.
  • The team serves over 10 million personal and small business customers with market-leading products and services across Australia.

Matching Summary

The role involves having in-depth conversations with customers to support their overall banking needs including Home Loans and Business Banking.

Skills & Requirements

Must-have

  • Proven experience delivering exceptional Customer Service
  • Ability to articulate financial terms clearly
  • Experience in Financial Services or Retail
  • Strong communication and problem-solving skills

Nice-to-have

  • Genuine interest in building a career with CommBank
  • Ability to work in a busy commercial environment
  • Holistic approach to customer financial wellbeing

Key Requirements

  • Proven experience in Financial Services, Retail, or Hospitality
  • Excellent communication skills
  • Availability for predetermined Part Time rosters

Work Rights

Not specified

Tailored Resume

Cover Letter