Manage and validate data queues, review supporting documentation, and communicate with loan servicers to ensure seamless operations and client satisfaction
Job Summary
Manage and validate data queues, review supporting documentation, and communicate with loan servicers to ensure seamless operations and client satisfaction.
Conduct thorough reviews of participant and employer-submitted materials to ensure data meets operational and compliance standards, and respond to inquiries in the operations and support inbox.
Coordinate with student loan servicers and financial institutions to resolve discrepancies, confirm payments, and support monthly invoicing processes while collaborating with internal departments.
Matching Summary
Manage and validate data queues, review supporting documentation, and communicate with loan servicers to ensure seamless operations and client satisfaction.