Administrator Retea Calculatoare (service Desk)

Airbus Aerostructures S.R.L.

Vmware, microsoft, cisco technologies
Servicenow platform experience
Itil incident and problem management
The role ensures the provision and updating of software packages while maintaining infrastructure operational status according to SLAs

Job Summary

  • The role ensures the provision and updating of software packages while maintaining infrastructure operational status according to SLAs.
  • Candidates will provide internal client support for hardware and software issues through a ticketing system and monitor system performance against negotiated service levels.
  • The position requires supervising system backup processing and coordinating disaster recovery tests to ensure business continuity.

Matching Summary

The role ensures the provision and updating of software packages while maintaining infrastructure operational status according to SLAs.

Skills & Requirements

Must-have

  • VMware, Microsoft, CISCO technologies
  • ServiceNow platform experience
  • ITIL incident and problem management
  • 24/7 system monitoring and support
  • Backup processing and disaster recovery

Nice-to-have

  • Higher education in IT field
  • Cybersecurity rule implementation
  • Remote monitoring tools usage
  • English language proficiency
  • Lifecycle management communication

Key Requirements

  • Higher education in IT (advantage)
  • Experience with VMware, Microsoft, CISCO
  • Experience with ServiceNow
  • Knowledge of ITIL processes
  • English language skills

Work Rights

Not specified

Tailored Resume

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