Dms Admin

Lithia Ford Idaho Falls

Medford, OR, US
Base: $19.25-$28.85ph; bonus/equity: not specified...
Fully remote
Data entry accuracy
Process activations and cancellations
Reconcile store bank statements
The Contact Center Administrator is responsible for processing activations and cancellations of mechanical service contracts and maintenance agreements, while demonstrating exceptional customer service

Job Summary

  • The Contact Center Administrator is responsible for processing activations and cancellations of mechanical service contracts and maintenance agreements, while demonstrating exceptional customer service.
  • Our entrepreneurial, high-performance culture sets us apart, and our philosophy is straightforward: assemble a team of passionate individuals and cultivate an environment that empowers colleagues to excel.
  • We Offer Best-in-Class Industry Benefits: Competitive pay Medical, Dental, and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs

Matching Summary

The Contact Center Administrator is responsible for processing activations and cancellations of mechanical service contracts and maintenance agreements, while demonstrating exceptional customer service.

Salary

Base: $19.25-$28.85/hr; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, PTO, Disability, Life Insurance, 401(k), ESPP, Wellness Programs

Skills & Requirements

Must-have

  • data entry accuracy
  • process activations and cancellations
  • reconcile store bank statements
  • process inter-company billing
  • research customer inquiries
  • proficient in Excel

Nice-to-have

  • strong time management
  • excellent customer service focus
  • basic accounting principles knowledge
  • ADP and Fabsoft proficiency

Key Requirements

  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter