Client Success Manager- Health & Pharma- Remote New Brunswick

ICUC

New Brunswick, Canada
Base: $70k-$80k; bonus/equity: not specified; bene...
Fully remote
Social media management
Enterprise client management
Organic social media
Your mission is to retain and grow their business by identifying and implementing the ICUC products and services that will help them recognize value and meet their goals

Job Summary

  • Your mission is to retain and grow their business by identifying and implementing the ICUC products and services that will help them recognize value and meet their goals.
  • The role requires you to be a confident self-starter with strong project management and budgeting skills.
  • A range of medical, dental, RRSP, paid time off, and/or other benefits also are available to all permanent employees.

Matching Summary

Your mission is to retain and grow their business by identifying and implementing the ICUC products and services that will help them recognize value and meet their goals.

Salary

Base: $70K-$80K; Bonus/Equity: Not specified; Benefits: medical, dental, RRSP, paid time off

Skills & Requirements

Must-have

  • Social media management
  • Enterprise client management
  • Organic social media
  • Community management
  • Strategic planning
  • Reporting
  • Microsoft PowerPoint
  • Microsoft Teams

Nice-to-have

  • Entrepreneurial thinking
  • Service-oriented ethos
  • Team player
  • Virtual environment
  • Sophisticated clients
  • Strategic thinker
  • Additional languages

Key Requirements

  • At least 3 years of experience
  • Agency setting experience
  • Enterprise clients experience
  • Paid social media strategies
  • Sprinklr, Khoros, Sprout familiarity
  • Exceptional communication skills
  • Strong organizational skills
  • Time management skills
  • Adapt quickly to changes
  • Problem-solving capacity
  • Up-to-date social media trends
  • Background in Social, Marketing, PR, Communications, Public Affairs
  • Willingness to travel
  • Criminal Record Check
  • Desktop computer or laptop
  • High-speed internet (30 mb/s)
  • Adequate headset/mic and webcam
  • Fluency in English

Work Rights

Not specified

Tailored Resume

Cover Letter