Senior Success Guide - Agentforce/datacloud

Salesforce

Fully remote
4-6 years customer-facing technology experience
Deep data cloud and ai expertise
Fluent english communication skills
The role involves acting as a trusted subject-matter expert for Data Cloud and Agentforce to drive successful outcomes for strategic customers

Job Summary

  • The role involves acting as a trusted subject-matter expert for Data Cloud and Agentforce to drive successful outcomes for strategic customers.
  • Success Guides engage proactively and reactively with Premier and Signature customers to enable, advise, and optimize product usage.
  • The position blends technical expertise and business acumen to coach customers on best practices and accelerate platform adoption.

Matching Summary

The role involves acting as a trusted subject-matter expert for Data Cloud and Agentforce to drive successful outcomes for strategic customers.

Skills & Requirements

Must-have

  • 4-6 years customer-facing technology experience
  • Deep Data Cloud and AI expertise
  • Fluent English communication skills
  • Ability to translate technical concepts to ROI
  • Strong collaboration with cross-functional teams

Nice-to-have

  • Proactive self-starter attitude
  • Thought leadership through mentoring
  • Experience with Salesforce ecosystem products
  • Remote work management capabilities

Key Requirements

  • Bachelor's Degree required
  • 4-6 years experience in customer-facing tech roles
  • Fluent English speaker

Work Rights

Not specified

Tailored Resume

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