Assistant Branch Manager - Guernsey

Lloyds Banking Group

Peter Port, Guernsey
Base: £45,287 - £47,670; bonus/equity: annual perf...
Hybrid
Leadership and people development capabilities
Operational awareness of cash and atm routines
Strong planning and diary management skills
Lloyds Banking Group is seeking an Assistant Branch Manager for their Peter Port location in Guernsey, offering a salary between £45,287 and £47,670. The role emphasizes leadership, operational management, and customer service, with a focus on coaching staff and improving customer experiences in a hybrid work environment

Job Summary

  • This role involves playing a vital part in the day-to-day operation of the banking halls while collaborating closely with the Branch Manager.
  • Candidates must be able to coach colleagues, maintain controls, and drive continuous improvement within the branch environment.
  • The company offers a generous pension contribution of up to 15%, an annual performance-related bonus, and flexible working options including job share.

Matching Summary

Match Score: 85

Lloyds Banking Group is seeking an Assistant Branch Manager for their Peter Port location in Guernsey, offering a salary between £45,287 and £47,670. The role emphasizes leadership, operational management, and customer service, with a focus on coaching staff and improving customer experiences in a hybrid work environment.

Salary

Base: £45,287 - £47,670; Bonus/Equity: Annual performance-related bonus available; Benefits: Up to 15% pension contribution, share schemes, 24 days holiday plus bank holidays

Skills & Requirements

Must-have

  • Leadership and people development capabilities
  • Operational awareness of cash and ATM routines
  • Strong planning and diary management skills
  • Customer focus with digital-first adoption drive
  • Clear communication and constructive feedback delivery
  • Quick problem solving and decision making abilities

Nice-to-have

  • Previous formal or informal people leadership experience
  • Experience supporting vulnerable customers
  • Exposure to performance conversations and colleague development
  • Background in banking or financial services operations
  • Ability to handle complex customer situations

Key Requirements

  • Must reside in Guernsey or hold right to work permits for Guernsey
  • Experience in banking, financial services, or customer-facing operational environments preferred
  • Understanding of branch governance and counter processes required

Work Rights

Must reside in Guernsey or hold right to work permits for Guernsey

Tailored Resume

Cover Letter