Social Media Community Coordinator

SHORE Solutions Inc

Oversee community management across platforms
Respond to enquiries within agreed timeframe
Moderate user-generated content for brand safety
This role involves overseeing all community management requirements across social media platforms for a global outsourcer

Job Summary

  • This role involves overseeing all community management requirements across social media platforms for a global outsourcer.
  • Success is defined by timely, accurate, and empathetic responses that reflect brand guidelines and drive positive sentiment.
  • The position requires close collaboration with content creators, influencers, and internal teams to deliver effective community activations.

Matching Summary

This role involves overseeing all community management requirements across social media platforms for a global outsourcer.

Skills & Requirements

Must-have

  • Oversee community management across platforms
  • Respond to enquiries within agreed timeframe
  • Moderate user-generated content for brand safety
  • Maintain response templates and FAQs
  • Align engagement with campaigns and organic posts

Nice-to-have

  • Empathetic responses reflecting brand tone
  • Understanding of social media trends
  • Cross-functional process development skills
  • Sentiment analysis capabilities
  • Experience with influencer initiatives

Work Rights

Not specified

Tailored Resume

Cover Letter