Self-pay Collections Specialist

Compass Health Center

Chicago, Illinois, United States
Base: $45,000 - $50,000 usd; bonus/equity: not spe...
On-site
High school diploma required
1 year customer service experience
Medical collections or customer service background
The role involves resolving issues associated with balances due on self-pay accounts by working in a customer-oriented manner

Job Summary

  • The role involves resolving issues associated with balances due on self-pay accounts by working in a customer-oriented manner.
  • Compass Health Center is a recognized leader in crisis-level mental health serving hundreds of patients daily across the Chicagoland area.
  • Eligible positions offer comprehensive medical/dental/vision plans, a 401k program with company matching, and generous PTO including competitive parental leave.

Matching Summary

The role involves resolving issues associated with balances due on self-pay accounts by working in a customer-oriented manner.

Salary

Base: $45,000 - $50,000 USD; Bonus/Equity: Not specified; Benefits: Comprehensive medical/dental/vision, 401k match, PTO

Skills & Requirements

Must-have

  • High School Diploma required
  • 1 year customer service experience
  • Medical collections or customer service background
  • Basic Microsoft Excel proficiency
  • Strong attention to detail
  • Excellent phone demeanor

Nice-to-have

  • Previous healthcare A/R experience
  • Bilingual capabilities preferred
  • Prior collection experience a plus
  • Mature and reliable work ethic
  • Ability to handle high volume calls

Key Requirements

  • High School Diploma
  • 1 year of customer service experience
  • Experience with Medical Collections
  • Based in Illinois for state regulations

Work Rights

Must be based in Illinois

Tailored Resume

Cover Letter