Financial Case Manager Assistant- Patient Access Management (ft- 1.0 Fte, Day Shift)
Bozeman Health
Bozeman, MT, United States
Insurance verification and communication
Pre-authorization process
Patient financial needs assessment
Assist in coordinating pre-authorization and assistance programs, providing timely communication to providers, staff, and patients regarding insurance guidelines
Job Summary
Assist in coordinating pre-authorization and assistance programs, providing timely communication to providers, staff, and patients regarding insurance guidelines.
Assess patient financial needs, provide information on available assistance programs, and assist in the claims denial process with appropriate appeals responses.
Verify eligibility and benefit information with insurance companies, collaborate with staff on pre-authorizations and denials, and review patient assistance program guidelines.
Matching Summary
Assist in coordinating pre-authorization and assistance programs, providing timely communication to providers, staff, and patients regarding insurance guidelines.
Skills & Requirements
Must-have
Insurance verification and communication
Pre-authorization process
Patient financial needs assessment
Claims denial and appeals
EMR and MS Office proficiency
Nice-to-have
Sound judgment and professional demeanor
Strong interpersonal communication
Problem analysis and decision making
Tact discretion sensitivity confidentiality
Emotional intelligence and teamwork
Key Requirements
High School diploma required
1 year hospital/outpatient clinic setting preferred
Previous ICD-10 and CPT coding experience preferred
Previous medical pre-authorization experience preferred