The Legal Technology Support Specialist provides expert technical and client support for the Service Delivery department, focusing on court reporting equipment and hearing-room technology across the EMEA region
Job Summary
The Legal Technology Support Specialist provides expert technical and client support for the Service Delivery department, focusing on court reporting equipment and hearing-room technology across the EMEA region.
Key responsibilities include installation, maintenance, troubleshooting, and operation of technology, managing hardware and applications, and delivering excellent customer service for both in-person and virtual hearings.
Epiq invests in employee growth with enterprise-wide learning and mobility, celebrates individuality, and respects work-life balance with externally recognized flexibility.
Matching Summary
The Legal Technology Support Specialist provides expert technical and client support for the Service Delivery department, focusing on court reporting equipment and hearing-room technology across the EMEA region.
Skills & Requirements
Must-have
Technical setup and support for court hearings
Hardware and application support for hearings
Client-facing technical support
Audio-Visual services installation and support
Data management and security compliance
Professional communication and client service
Nice-to-have
Team-oriented and collaborative
Adaptable and flexible to out-of-hours work
Proactive problem-solving and initiative
Positive communicator at all levels
Self-motivated and committed to development
Key Requirements
Must be authorized to work in the United Kingdom for any employer