3-5 years application production support experience
Strong sql experience in rdbms
Linux operating system knowledge
CitiBank N.A. is seeking a Production Support Analyst in Singapore to provide technical and business support for users of Citi Applications. The role requires a mix of analytical skills, technical knowledge, and strong communication abilities, with a focus on problem-solving and collaboration within a financial services context
Job Summary
The role involves providing technical and business support for Citi Applications while acting as a liaison between users, technology groups, and vendors.
Candidates must possess strong analytical thinking to resolve complex issues independently and apply professional judgment regarding risk and compliance.
Responsibilities include participating in disaster recovery testing, managing application releases, and maintaining technical support documentation.
Matching Summary
Match Score: 85
CitiBank N.A. is seeking a Production Support Analyst in Singapore to provide technical and business support for users of Citi Applications. The role requires a mix of analytical skills, technical knowledge, and strong communication abilities, with a focus on problem-solving and collaboration within a financial services context.
Skills & Requirements
Must-have
3-5 years application production support experience
Strong SQL experience in RDBMS
Linux operating system knowledge
Ticketing software proficiency
UNIX shell scripting skills
Nice-to-have
Autosys or CONTROL-M scheduler experience
Python or PERL programming knowledge
Microsoft Office troubleshooting skills
Disaster recovery testing participation
Financial markets product understanding
Key Requirements
Bachelor's degree or equivalent experience
3-5 years of financial industry support experience