Retail Sales Engagement Coordinator

HomeGoods At TJX Companies

Cockeysville, MD, USA
Base: $16.00 to $16.50 ph; bonus/equity: not speci...
Not specified (potentially hybrid based on retail settings)
Customer experience
Customer loyalty
Frontline execution
HomeGoods at TJX Companies is seeking a Retail Sales Engagement Coordinator in Cockeysville, MD, to enhance customer satisfaction and drive loyalty through effective team training and mentoring. The ideal candidate will possess strong interpersonal and customer service skills, along with the ability to manage register operations and maintain store standards. The role offers a competitive salary and a comprehensive benefits package

Job Summary

  • Leads the frontline to promote a “Highly-Satisfied” customer experience while driving customer loyalty.
  • Trains and mentors all Associates on Policies and Procedures and provides recognition and constructive feedback on cashier performance.
  • Benefits include Associate discount, EAP, 401(k) Associate contributions, and various other discounts and insurance options.

Matching Summary

Match Score: 85

HomeGoods at TJX Companies is seeking a Retail Sales Engagement Coordinator in Cockeysville, MD, to enhance customer satisfaction and drive loyalty through effective team training and mentoring. The ideal candidate will possess strong interpersonal and customer service skills, along with the ability to manage register operations and maintain store standards. The role offers a competitive salary and a comprehensive benefits package.

Salary

Base: $16.00 to $16.50 per hour; Bonus/Equity: Not specified; Benefits: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance.

Skills & Requirements

Must-have

  • customer experience
  • customer loyalty
  • frontline execution
  • cash controls
  • merchandising standards
  • loss prevention policies

Nice-to-have

  • team collaboration
  • diversity and inclusion
  • employee development
  • interpersonal skills
  • confidential information handling

Key Requirements

  • High School graduate or equivalent preferred
  • Available to work flexible schedule
  • Experience as coordinator or retail/supervisory experience preferred
  • Able to lift heavy merchandise
  • Able to train and provide direction

Work Rights

Not specified

Tailored Resume

Cover Letter