Technical Specialist

EML

Melbourne, Australia
Fully remote
Src act expertise
Technical guidance and training
Case management administration
As a Technical Specialist, you will support the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988 (SRC Act), as well as assisting the team with their administration of the SRC Act and supporting recovery outcomes for employees

Job Summary

  • As a Technical Specialist, you will support the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988 (SRC Act), as well as assisting the team with their administration of the SRC Act and supporting recovery outcomes for employees.
  • This role suits a motivated self-starter who enjoys providing technical support, training, and advice to Case Managers in a fast-paced environment.
  • EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture like no other and flexibility to work from home to support work/life balance.

Matching Summary

As a Technical Specialist, you will support the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988 (SRC Act), as well as assisting the team with their administration of the SRC Act and supporting recovery outcomes for employees.

Skills & Requirements

Must-have

  • SRC Act expertise
  • Technical guidance and training
  • Case management administration
  • Dispute resolution and negotiation
  • Risk management principles

Nice-to-have

  • Customer-centric environment
  • Learning culture
  • Work-life balance
  • Collaborative team culture

Key Requirements

  • Experience administering SRC Act claims
  • Experience in dispute resolution
  • Experience in training and coaching
  • Experience in fast-paced environment
  • Workers Compensation industry experience

Work Rights

Not specified

Tailored Resume

Cover Letter