Hr Benefits Team Lead, Night Shift

CUSHMAN & WAKEFIELD

Manila, Philippines
Night shift (permanent)
Bachelor's degree in human resources or related field
2-5 years us benefits management experience
Experience with fmla, ada, erisa, hipaa, cobra regulations
Cushman & Wakefield is seeking an HR Benefits Team Lead for the night shift in Manila, Philippines. The role involves managing a team that delivers U.S. and Canada benefits support, with a focus on operational excellence, strategic planning, and customer service

Job Summary

  • This role is responsible for managing the delivery of the North America Benefits Tier 1 team while enhancing processes and ensuring efficient service delivery.
  • The position requires overseeing a dedicated team within Manila People Services to provide Tier 1 support for U.S. and Canada Benefits through various channels.
  • Cushman & Wakefield offers career development opportunities, a promote from within culture, and a commitment to diversity and inclusion.

Matching Summary

Match Score: 85

Cushman & Wakefield is seeking an HR Benefits Team Lead for the night shift in Manila, Philippines. The role involves managing a team that delivers U.S. and Canada benefits support, with a focus on operational excellence, strategic planning, and customer service.

Skills & Requirements

Must-have

  • Bachelor's degree in Human Resources or related field
  • 2-5 years US benefits management experience
  • Experience with FMLA, ADA, ERISA, HIPAA, COBRA regulations
  • Proficiency in HRIS systems like Workday or SAP
  • Strong data analytics and Microsoft Office skills
  • Ability to work permanently on night shift

Nice-to-have

  • 6-9 years of relevant work experience
  • 5 years customer service in employee benefit roles
  • Proven background in performance improvement
  • Fostering positive collaborative culture
  • Active listening and empathy skills

Key Requirements

  • Bachelor's degree required
  • 2-5 years US benefits management experience
  • Night shift availability required
  • Philippine holiday availability required
  • ERISA and HIPAA regulatory knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter