Dtc Customer Service

857

Chesapeake, VA, United States
Hourly rate: $18.50 - $20.43; benefits: medical + ...
Consumer-focused area
Product knowledge
Professionalism
The Consumer Service Rep provides prompt and courteous support to our consumers by answering requests concerning products, shipments and deliveries

Job Summary

  • The Consumer Service Rep provides prompt and courteous support to our consumers by answering requests concerning products, shipments and deliveries.
  • This position is in an extremely Consumer-focused area and requires a positive individual who can give our Consumers confidence in our products, people, and processes.
  • We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, paid holidays, gear discounts and the ability to add value to an exciting mission!

Matching Summary

The Consumer Service Rep provides prompt and courteous support to our consumers by answering requests concerning products, shipments and deliveries.

Salary

Hourly Rate: $18.50 - $20.43; Benefits: medical and dental, vision, disability and life insurance, 401K, PTO, paid holidays, gear discounts

Skills & Requirements

Must-have

  • Consumer-focused area
  • product knowledge
  • professionalism
  • positive attitude
  • business-related emails

Nice-to-have

  • SAP experience desirable
  • sporting goods knowledge
  • teamwork skills
  • attention to detail

Key Requirements

  • High school degree or equivalent
  • 1-5 years Consumer service experience
  • Computer literate
  • Proficient in Microsoft Office
  • Computer aptitude test
  • Problem-solving test

Work Rights

Not specified

Tailored Resume

Cover Letter