Customer Service Representative - Patient Registration - Bilingual Speaking English/spanish

R1 RCM Inc.

Austin, TX, United States
Base: $15.50 - $23.21 ph; bonus/equity: not specif...
Bilingual english/spanish speaking
Work with computers and phones
Fast-paced environment
As a Customer Service Representative, you’ll work to help our patients check into the hospital, answering questions during registration and collecting information accurately and quickly

Job Summary

  • As a Customer Service Representative, you’ll work to help our patients check into the hospital, answering questions during registration and collecting information accurately and quickly.
  • To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones.
  • This is a perfect starting point to launch your healthcare career, with opportunities to constantly learn, collaborate across groups and explore new paths.

Matching Summary

As a Customer Service Representative, you’ll work to help our patients check into the hospital, answering questions during registration and collecting information accurately and quickly.

Salary

Base: $15.50 - $23.21 per hour; Bonus/Equity: Not specified; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • Bilingual English/Spanish speaking
  • Work with computers and phones
  • Fast-paced environment
  • Listen with compassion
  • Collect information accurately and quickly
  • Comfortable seeing illness and injuries

Nice-to-have

  • Build trust and rapport
  • Address patient fears and concerns
  • Launch healthcare career
  • Constant learning and collaboration

Key Requirements

  • High School Diploma or GED
  • Excellent customer service experience
  • Up to date on all vaccinations
  • Pass drug test and background check
  • Must be legally authorized to work in the US

Work Rights

Not specified

Tailored Resume

Cover Letter