Staff Tech, Field Service

Raytheon Australia (Collins Aerospace)

Tokyo, Japan
Onsite
Six or more years of airport operations experience
Bilingual communication in japanese and english
Experience with server and network operations
The role involves managing Service Level Agreements for critical airport systems including servers and networks at Haneda International Airport

Job Summary

  • The role involves managing Service Level Agreements for critical airport systems including servers and networks at Haneda International Airport.
  • The incumbent serves as the primary liaison between the company, airlines, and airport authorities for system upgrades and compliance reporting.
  • Candidates must be prepared to conduct training sessions, develop operational manuals, and coordinate billing activities on a monthly basis.

Matching Summary

The role involves managing Service Level Agreements for critical airport systems including servers and networks at Haneda International Airport.

Skills & Requirements

Must-have

  • Six or more years of airport operations experience
  • Bilingual communication in Japanese and English
  • Experience with server and network operations
  • Ability to work rotational shift duty onsite
  • Project management for complex airport upgrades

Nice-to-have

  • Knowledge of biometrics technology
  • CCNA network certification
  • Advanced Windows OS/Server OS knowledge
  • Experience with Collins Aerospace systems
  • Training material development skills

Key Requirements

  • Bachelor's degree or equivalent combination of experience
  • Security clearance required for airport access
  • Proven ability to handle flight operations dependent outages

Work Rights

Not specified

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