Customer Success Representative Latam (remote, Contract)

INFUSE

San José, Costa Rica
On-site
Build and maintain client relationships
Ensure timely delivery of solutions
Communicate progress to stakeholders
At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success

Job Summary

  • At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success.
  • INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected.
  • This role is designed for someone who thrives in dynamic environments and can seamlessly transition between tasks to support both internal teams and client needs.

Matching Summary

At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success.

Skills & Requirements

Must-have

  • Build and maintain client relationships
  • Ensure timely delivery of solutions
  • Communicate progress to stakeholders
  • Collaborate with sales teams
  • Handle client escalations
  • Manage administrative and operational tasks

Nice-to-have

  • Strong communication and interpersonal skills
  • Empathetic understanding of client needs
  • Ability to manage priorities in fast-paced environment
  • Proactive problem solving
  • Thrives in dynamic environments

Key Requirements

  • Proven track record managing client relationships
  • Experience in hospitality, client success, or sales preferred
  • Strong communication skills
  • Ability to handle multiple tasks with attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter