You will process inquiries for individual and group reservations via phone, email, or in person
Job Summary
You will process inquiries for individual and group reservations via phone, email, or in person.
You will manage room sales according to the yield strategy and company guidelines, create contracts for individual reservations, and organize house tours.
The company offers financial support for your commute, free uniform laundry and ironing, regular team events, free meals three times a day, and exclusive discounts within the group and Accor.
Matching Summary
You will process inquiries for individual and group reservations via phone, email, or in person.
Skills & Requirements
Must-have
Handle individual and group reservations
Manage room sales according to yield strategy
Create reservation contracts
Maintain guest records
Communicate with international guests
Nice-to-have
Passion for guest contact
Team player mentality
Proactive in supporting colleagues
Key Requirements
Completed hotel management education
Proven experience in a similar role
Professional communication in German and English
Experience with Mews, Opera, and Tars software is ideal