Deliver customer success with Data + AI + CRM + Trust as the unique value proposition for Salesforce and the Customer 360 Platform
Job Summary
Deliver customer success with Data + AI + CRM + Trust as the unique value proposition for Salesforce and the Customer 360 Platform.
As a trusted advisor, you will successfully influence customer outcomes and accelerate Data Cloud & Agentforce consumption.
Build and cultivate executive-level relationships with the customer’s IT and business executive leadership, sponsors, and decision makers to solidify our partnership.
Matching Summary
Deliver customer success with Data + AI + CRM + Trust as the unique value proposition for Salesforce and the Customer 360 Platform.
Skills & Requirements
Must-have
Data Cloud & Agentforce expertise
Customer-facing solutioning
Technical relationship management
Data Architecture & Tools
AI & ML Expertise
Salesforce platform knowledge
Nice-to-have
Curiosity & Continuous Learning
Proactive Attitude
Data Ethics and Privacy commitment
Facilitation Skills
Industry-specific use cases
Key Requirements
7+ years in customer-facing solutioning
Full-stack technical qualifications
Experience managing technical relationships with C-Level executives
Proven success as a trusted advisor
Experience driving customer success in large organizations