Client Service Representative

CIBC

Lac La Biche, Canada
Financial services products knowledge
Client engagement and support
Mobile banking applications
As a Client Service Representative, you will be the first line of support, using your knowledge of financial services products to help clients with their day-to-day banking needs and work towards their financial goals

Job Summary

  • As a Client Service Representative, you will be the first line of support, using your knowledge of financial services products to help clients with their day-to-day banking needs and work towards their financial goals.
  • You will focus on client engagement, making interactions meaningful, and connecting clients to the right CIBC team members, while also leveraging technology to introduce clients to mobile banking applications.
  • CIBC offers a competitive compensation, banking benefits, wellbeing support, and recognition programs, with an environment designed to enable you to thrive in your role.

Matching Summary

As a Client Service Representative, you will be the first line of support, using your knowledge of financial services products to help clients with their day-to-day banking needs and work towards their financial goals.

Skills & Requirements

Must-have

  • financial services products knowledge
  • client engagement and support
  • mobile banking applications
  • transaction assistance
  • on-site full-time work

Nice-to-have

  • relationship-oriented banking
  • goal-oriented and motivated
  • passionate about people
  • strong sense of curiosity
  • values driven

Key Requirements

  • legally eligible to work
  • attribute-based assessment
  • skills test completion

Work Rights

Legally eligible to work

Tailored Resume

Cover Letter