Technical Support Engineer - Night Shift - Additional Language Required
Salesforce
Dublin, Ireland
Fluent in english + 1 european language
Nightforce shift
Troubleshoot technical issues and integrations
You’ll be the first to react when a customer needs immediate technical assistance, wrapping our customers in a cloak of friendliness while you put out their fires with a flood of technical expertise
Job Summary
You’ll be the first to react when a customer needs immediate technical assistance, wrapping our customers in a cloak of friendliness while you put out their fires with a flood of technical expertise.
The perfect candidate will be enthusiastic about technology and an outstanding and friendly communicator (written and verbal), they will be proactive about investigating intricate or technical concepts and helping others do the same.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
Matching Summary
You’ll be the first to react when a customer needs immediate technical assistance, wrapping our customers in a cloak of friendliness while you put out their fires with a flood of technical expertise.
Skills & Requirements
Must-have
Fluent in English + 1 European language
Nightforce shift
Troubleshoot technical issues and Integrations
Apex/VF/Lightning Web Components knowledge
Knowledge of Internet development technologies
Understanding of database concepts and SQL
Nice-to-have
Proactive about investigating intricate concepts
Natural curiosity and enjoy solving puzzles
Team players thrive in collaborative environment
Salesforce and its technologies experience
Salesforce Certification
Familiarity with Trailhead
Key Requirements
Degree or Diploma in Computing/STEM or equivalent experience
Programming abilities in Java, PHP, Python, Ruby, .NET, JavaScript, and Perl
Customer-focused or previous customer-facing experience