Auto Finance Vehicle Remarketing Titles Unit Manager - Essential Onsite

Capital One

Plano, TX, US
Base: $80,800 - $92,200; bonus/equity: performance...
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Team leadership and motivation
Customer service excellence
Performance metric management
** Capital One is seeking an Auto Finance Vehicle Remarketing Titles Unit Manager for their Plano, TX office. The role involves leading a team of 10-20 associates, focusing on customer service and operational efficiency within the Vehicle Remarketing Titles department. **

Job Summary

  • As a Unit Manager, you will lead a dynamic team of front line associates in the Vehicle Remarketing Titles department who are the face of Capital One for our customers.
  • Manage, develop and motivate an internal team of 10-20 associates and strive to exceed standards of customer service and experience.
  • This position does require onsite attendance and you will be expected to work in the office in Plano, TX.

Matching Summary

Match Score: 75

** Capital One is seeking an Auto Finance Vehicle Remarketing Titles Unit Manager for their Plano, TX office. The role involves leading a team of 10-20 associates, focusing on customer service and operational efficiency within the Vehicle Remarketing Titles department. **

Salary

Base: $80,800 - $92,200; Bonus/Equity: Performance based incentive compensation; Benefits: Comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • Team leadership and motivation
  • Customer service excellence
  • Performance metric management
  • Process compliance and execution
  • Essential onsite work

Nice-to-have

  • Creating excitement through change
  • Career aspiration development
  • Third-party audit coordination

Key Requirements

  • High School Diploma, GED, or Equivalent Certification
  • 4 years banking or financial industry experience
  • 2 years people leadership experience
  • 2 years Google Suite or Microsoft Office experience
  • 1 year auto titles experience
  • 3 years people leadership experience
  • 2 years process or project management experience
  • 4 years auto finance experience
  • PMP, BPM, Lean, Agile or Six Sigma certification

Work Rights

Not specified

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