Branch Concierge - Mornington

CBA New Digital Businesses Pty Ltd

Mornington, Australia
30 hours per week; monday - friday, 9:30 am - 4 pm (onsite)
30 hours per week availability
Monday to friday roster coverage
Exceptional customer service track record
The Branch Concierge position at CBA New Digital Businesses Pty Ltd in Mornington requires an individual to provide exceptional customer service while acting as the first point of contact for customers. The role offers 30 hours of work per week, primarily Monday to Friday, and focuses on building customer relationships and guiding them through banking services

Job Summary

  • As the public face of CommBank, you will greet customers and guide them to the appropriate channels for their enquiries.
  • You will provide options for customers through education and demonstration of in-branch technology and digital banking options.
  • The role requires maintaining an approachable and professional demeanour while ensuring the branch runs effectively and efficiently.

Matching Summary

Match Score: 85

The Branch Concierge position at CBA New Digital Businesses Pty Ltd in Mornington requires an individual to provide exceptional customer service while acting as the first point of contact for customers. The role offers 30 hours of work per week, primarily Monday to Friday, and focuses on building customer relationships and guiding them through banking services.

Skills & Requirements

Must-have

  • 30 hours per week availability
  • Monday to Friday roster coverage
  • Exceptional customer service track record

Nice-to-have

  • Experience in financial services or retail
  • Genuine interest in financial wellbeing
  • Ability to build personal connections

Key Requirements

  • Proven track record of delivering exceptional Customer Service
  • Excellent communication skills
  • Availability for Monday-Friday 9:30am-4pm roster

Work Rights

Not specified

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