Cdd Agent De Réservation Groupes H/f/x

Hotel Chadstone Melbourne MGallery

Montrouge, France
On-site
Rigorous administrative follow-up of reservations
Develop and optimize room sales
Handle objections with adapted arguments
Ensures rigorous administrative follow-up of reservations to assist the reception team with check-in operations

Job Summary

  • Ensures rigorous administrative follow-up of reservations to assist the reception team with check-in operations.
  • Develops and optimizes room sales while respecting the commercial policy of the brand and the hotel.
  • Handles potential objections with adapted and constructed arguments, escalating those that cannot be resolved.

Matching Summary

Ensures rigorous administrative follow-up of reservations to assist the reception team with check-in operations.

Skills & Requirements

Must-have

  • Rigorous administrative follow-up of reservations
  • Develop and optimize room sales
  • Handle objections with adapted arguments
  • Respond to emails within brand deadlines
  • Precise and rigorous reservation entry

Nice-to-have

  • Dynamic and stress-resistant personality
  • Excellent telephone contact skills
  • Diplomacy and self-control

Key Requirements

  • Mastery of English
  • Mastery of OPERA CLOUD
  • Commercial sales skills
  • Good organization

Work Rights

Not specified

Tailored Resume

Cover Letter