Patient Service Specialist

Cleveland Clinic

Cleveland, Ohio, US
Patient registration and scheduling
Insurance verification and co-pay collection
Customer service and patient interaction
Join Cleveland Clinic’s Fairview Hospital, recognized as one of the top hospitals in Cleveland and Ohio, where you will work with and learn from some of our best caregivers

Job Summary

  • Join Cleveland Clinic’s Fairview Hospital, recognized as one of the top hospitals in Cleveland and Ohio, where you will work with and learn from some of our best caregivers.
  • As a Patient Service Specialist, you will provide a comprehensive set of business and financial-related services during the patient access process, managing a wide variety of patient requests.
  • This role offers opportunities for career growth with one of the most respected healthcare organizations in the world, supporting a "Patients First" experience.

Matching Summary

Join Cleveland Clinic’s Fairview Hospital, recognized as one of the top hospitals in Cleveland and Ohio, where you will work with and learn from some of our best caregivers.

Skills & Requirements

Must-have

  • Patient registration and scheduling
  • Insurance verification and co-pay collection
  • Customer service and patient interaction
  • PC window applications for data input
  • Basic math for co-pay processing

Nice-to-have

  • Proactive patient experience
  • HEART model for issue resolution
  • Medical terminology knowledge
  • Hospitality experience
  • Fast-paced environment navigation

Key Requirements

  • High School Diploma or GED
  • Two years of patient registration experience
  • Associate’s Degree and one year experience
  • Bachelor’s Degree
  • Knowledge of PC window applications
  • Ability to perform basic math

Work Rights

Not specified

Tailored Resume

Cover Letter