Clinical Service Representative Ii (float) - Ophthalmology

Washington University in St. Louis

St. Louis, Missouri, US
Base: $17.34 - $25.40 ph; bonus/equity: not specif...
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Greets patients and assists with form completion
Verifies insurance benefits and demographic accuracy
Collects co-payments and balances receipts daily
** Washington University in St. Louis is seeking a Clinical Service Representative II (Float) for its Ophthalmology department. The role involves patient registration, appointment scheduling, insurance verification, and co-payment collection, requiring a high school diploma and preferably two years of experience in a medical office setting. **

Job Summary

  • The role provides essential clinical office support by greeting patients, verifying insurance, and collecting co-payments in a direct patient care setting.
  • Candidates must possess Basic Life Support certification from the American Heart Association or American Red Cross with a skills assessment component.
  • The position offers competitive health insurance packages, up to 22 days of vacation, and tuition coverage for employees and their families.

Matching Summary

Match Score: 75

** Washington University in St. Louis is seeking a Clinical Service Representative II (Float) for its Ophthalmology department. The role involves patient registration, appointment scheduling, insurance verification, and co-payment collection, requiring a high school diploma and preferably two years of experience in a medical office setting. **

Salary

Base: $17.34 - $25.40 per hour; Bonus/Equity: Not specified; Benefits: Up to 22 days vacation, health insurance, retirement plan, tuition assistance

Skills & Requirements

Must-have

  • Greets patients and assists with form completion
  • Verifies insurance benefits and demographic accuracy
  • Collects co-payments and balances receipts daily
  • Schedules appointments and sends reminder calls
  • Reconciles fee tickets with daily schedule

Nice-to-have

  • Strong interpersonal relationships with patients
  • Tactful communication regarding billing questions
  • Proficiency with medical terminology
  • Computer literacy for office equipment
  • Ability to travel between clinical locations

Key Requirements

  • High school diploma or equivalent
  • 2 years of medical office setting experience
  • Basic Life Support certification (AHA or Red Cross)
  • Valid driver's license not required

Work Rights

Not specified

Tailored Resume

Cover Letter