ServiceNow is seeking a Principal AI Architect to lead AI-enabled transformation engagements for enterprise customers within their newly established EMEA AI Consulting Practice. The role requires significant experience in management consulting or architecture focused on technology advisory, with a strong emphasis on AI, machine learning, and data analytics
Job Summary
This role serves as a strategic technical lead within the newly established EMEA AI Consulting Practice to drive AI-enabled transformation for enterprise customers.
The position bridges technical implementation and C-suite advisory by defining AI operating models, governance frameworks, and value realization strategies.
Candidates will act as thought leaders contributing to industry playbooks while supporting hands-on delivery of complex AI engagements.
Matching Summary
Match Score: 85
ServiceNow is seeking a Principal AI Architect to lead AI-enabled transformation engagements for enterprise customers within their newly established EMEA AI Consulting Practice. The role requires significant experience in management consulting or architecture focused on technology advisory, with a strong emphasis on AI, machine learning, and data analytics.
Skills & Requirements
Must-have
8+ years management consulting experience
ServiceNow AI capabilities expertise
Enterprise data architecture knowledge
C-suite stakeholder advisory skills
AI governance and responsible AI practices
Nice-to-have
ServiceNow platform certifications
Thought leadership in white papers
Experience with ITSM and CSM modules
Verticalized use-case catalog development
Agentic workflows and RAG implementation
Key Requirements
8+ years in technology advisory or architecture
Strong track record in enterprise-scale AI
ServiceNow domain knowledge required
Experience with multi-stakeholder engagement management