Trust & Safety Operations Specialist

Canva

Makati, Philippines
On-site
Platform abuse investigation experience
Review and investigate abuse reports
Respond to regulated escalations
Join the team redefining how the world experiences design by protecting our community through thoughtful, consistent, and empathetic operational support

Job Summary

  • Join the team redefining how the world experiences design by protecting our community through thoughtful, consistent, and empathetic operational support.
  • This role involves reviewing and investigating sensitive abuse reports, responding to regulated escalations, participating in incident response, and supporting red-teaming simulations.
  • Canva offers equity packages, inclusive parental leave, an annual Vibe & Thrive allowance, flexible leave options, and global exposure for growth.

Matching Summary

Join the team redefining how the world experiences design by protecting our community through thoughtful, consistent, and empathetic operational support.

Skills & Requirements

Must-have

  • Platform abuse investigation experience
  • Review and investigate abuse reports
  • Respond to regulated escalations
  • Participate in incident response
  • Perform data labeling and tagging
  • Track abuse trends and signal gaps

Nice-to-have

  • AI safety work experience
  • Strong judgment and resilience
  • Collaborative style
  • Interest in AI safety work

Key Requirements

  • Trust & Safety operations experience
  • Platform abuse investigation experience
  • Experience using investigation tooling
  • Flexibility for on-call coverage

Work Rights

Not specified

Tailored Resume

Cover Letter