Customer Success Manager

DXC Technology Australia & New Zealand

Canberra, ACT, Australia
End-to-end client success ownership
Delivery governance and risk management
Financial governance and forecasting
DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations

Job Summary

  • DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations.
  • The role involves accountability for client success, delivery governance, and commercial outcomes while operating within Australian Government/Defence security and assurance requirements.
  • DXC offers a people-first philosophy with competitive remuneration, flexible leave options, employee assistance programs, and a commitment to inclusion and community.

Matching Summary

DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations.

Skills & Requirements

Must-have

  • end-to-end client success ownership
  • delivery governance and risk management
  • financial governance and forecasting
  • security and assurance compliance
  • cross-functional team orchestration
  • executive-level communication and influence

Nice-to-have

  • strategic Microsoft partnership experience
  • security awareness training
  • flexible work environment
  • inclusive and diverse culture
  • employee development and wellbeing focus

Key Requirements

  • Must be an Australian citizen
  • 7+ years client-facing account leadership experience
  • Experience in Australian Government or regulated environments
  • NV1 security clearance eligibility
  • Certifications such as ITIL, PMP/PRINCE2, Agile/SAFe beneficial

Work Rights

Must have Australian citizenship

Tailored Resume

Cover Letter