Santander Consumer Bank is seeking an AI Program Manager for their Copilot for Agents initiative in Madrid, Spain. The role focuses on managing AI-powered products for employee support, requiring substantial experience in program management within technology-driven environments
Job Summary
Santander is evolving into a technology-driven organization with AI at the heart of its strategy, aiming to make a difference in the lives of over 170 million people worldwide.
The AI Program Manager will coordinate the end-to-end delivery of AI-based products, particularly conversational and agent-based solutions, to improve productivity and employee experience globally.
The company offers a competitive reward package, hybrid working models, flexible hours, extensive learning opportunities through Santander Open Academy, and comprehensive benefits including health and family support.
Matching Summary
Match Score: 85
Santander Consumer Bank is seeking an AI Program Manager for their Copilot for Agents initiative in Madrid, Spain. The role focuses on managing AI-powered products for employee support, requiring substantial experience in program management within technology-driven environments.
Skills & Requirements
Must-have
AI-driven products
conversational AI
agent-based architectures
agile delivery models
program management practices
working with technical teams
cloud-based environments
fluent English
Nice-to-have
Spanish language skills
customer-centric transformation
innovation and courage
risk management
inclusive and accessible application process
Key Requirements
7+ years of experience in program management, product operations, or delivery roles
Experience in complex, large-scale organizations
Proven track record coordinating cross-functional teams in global or multi-country contexts