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Workday is seeking a Senior Production Readiness Manager for a fully remote role, focusing on ensuring successful deployment and performance testing of their products for large customers. The ideal candidate will possess strong technical expertise, project management skills, and a customer-focused attitude to drive resolutions and build relationships.
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Job Summary
The Senior Production Readiness Manager ensures successful performance testing and transition to production for large deployments while acting as the voice of the customer.
This proactive team guides strategic customers through pre-deployment performance testing and business-critical activities to maximize product performance.
Workday offers a flexible work approach requiring at least half of the time spent in-office or in the field with customers and partners.
Matching Summary
Match Score: 75
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Workday is seeking a Senior Production Readiness Manager for a fully remote role, focusing on ensuring successful deployment and performance testing of their products for large customers. The ideal candidate will possess strong technical expertise, project management skills, and a customer-focused attitude to drive resolutions and build relationships.
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Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
7+ years technical support experience
5+ years ERP system performance experience
BS or MS in Technical Degree
Strong grasp of underlying technologies
Ability to explain technical architecture
Nice-to-have
Crisis management experience
Experience with HR or Payroll applications
Passion for strong customer relations
Ability to thrive with ambiguity
Self-driven learning capability
Key Requirements
7+ years technical support experience
5+ years customer support or consulting experience
BS or MS in Computer Science or MIS
APJ shift availability (6:30am to 3:30pm India time)