Base: €1,643.33 to €2,030.00 gross monthly; bonus/...
Hybrid
Fluency in english and french
Troubleshooting technical issues
Phone and email communication skills
The role involves providing technical support and troubleshooting assistance to patients, parents, and caretakers using Dexcom continuous glucose monitoring products
Job Summary
The role involves providing technical support and troubleshooting assistance to patients, parents, and caretakers using Dexcom continuous glucose monitoring products.
Employees will serve as the first point of contact for inquiries regarding mobile apps, cloud software, and hardware while maintaining high-quality service standards.
The company offers a hybrid working model, comprehensive training, and extensive benefits including health insurance, pension plans, and fertility support services.
Matching Summary
The role involves providing technical support and troubleshooting assistance to patients, parents, and caretakers using Dexcom continuous glucose monitoring products.
Salary
Base: €1,643.33 to €2,030.00 gross monthly; Bonus/Equity: Not specified; Benefits: Health insurance, pension, vacation days, wellness programs
Skills & Requirements
Must-have
Fluency in English and French
Troubleshooting technical issues
Phone and email communication skills
Experience with social media channels
Flexible rotating schedule availability
Nice-to-have
Empathy towards patients and families
Ability to work independently
Fast-paced environment adaptability
Strong listening skills
Interest in health technology
Key Requirements
High School diploma or equivalent
2-4 years of related experience
Must live within commuting distance of Vilnius office