Senior Policy Officer – A&h Claims Sra

QBE North America

Not specified (potentially hybrid or in-office based on job duties).
Must be a registered nurse
3 years relevant experience
Bachelor's degree or equivalent
QBE North America is seeking a Senior Policy Officer specializing in A&H Claims to provide technical support to their team. The role includes responsibilities such as improving business processes, maintaining compliance, resolving escalated complaints, and mentoring junior team members

Job Summary

  • The role requires the incumbent to serve as a Subject Matter Expert providing technical support and process recommendations to the team leader.
  • Candidates must hold a valid Registered Nurse license and possess at least three years of relevant experience in a similar capacity.
  • Responsibilities include managing workflow, conducting peer review audits, and resolving escalated complaints while ensuring compliance with QBE policies.

Matching Summary

Match Score: 85

QBE North America is seeking a Senior Policy Officer specializing in A&H Claims to provide technical support to their team. The role includes responsibilities such as improving business processes, maintaining compliance, resolving escalated complaints, and mentoring junior team members.

Skills & Requirements

Must-have

  • Must be a Registered Nurse
  • 3 years relevant experience
  • Bachelor's Degree or equivalent
  • Process desktop procedure updates
  • Resolve escalated complaints

Nice-to-have

  • BPO experience with shifting schedules
  • Basic knowledge on insurance preferred
  • Excellent customer service focus
  • Adaptable to high changing environment
  • Presentation skills

Key Requirements

  • Registered Nurse license required
  • Bachelor's degree or equivalent combination
  • Minimum 3 years relevant experience
  • US work authorization required

Work Rights

US Only position mentioned

Tailored Resume

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