Agente De Atenção Ao Cliente Com Português Nativo

Domestic & General

Madrid, Spain
Base: improved salary based on market; bonus/equit...
Customer service experience
Native portuguese speaker
Computer literacy
Receive and handle calls and emails from clients who have contracted our policies, as well as from our partners and providers

Job Summary

  • Receive and handle calls and emails from clients who have contracted our policies, as well as from our partners and providers.
  • Inform, guide, and resolve any client doubts or incidents, always offering the best solution and following up on claims.
  • Benefit from a permanent contract, rotating shifts with a bonus, meal card, life and health insurance, paid training, and attractive incentives.

Matching Summary

Receive and handle calls and emails from clients who have contracted our policies, as well as from our partners and providers.

Salary

Base: Improved salary based on market; Bonus/Equity: Attractive and achievable incentives; Benefits: Meal card, life insurance, health insurance

Skills & Requirements

Must-have

  • Customer service experience
  • Native Portuguese speaker
  • Computer literacy
  • Home office setup

Nice-to-have

  • Cross-selling techniques
  • Retention techniques
  • Team player
  • Proactive problem solver

Key Requirements

  • Native Portuguese language level
  • Computer user level knowledge
  • Ability to work from home

Work Rights

Must reside in Spain

Tailored Resume

Cover Letter