Manager, Global Reverse Logistics

Zwift

Remote, United Kingdom
Not specified; not specified; not specified
Remote
5-8+ years reverse logistics experience
Global 3pl partner management
Erp and wms system implementation
Zwift is seeking a Manager of Global Reverse Logistics to oversee and optimize their returns operations across direct-to-consumer and business-to-business channels. The ideal candidate will have extensive experience in supply chain management, particularly in reverse logistics, with a focus on cost reduction and operational efficiency

Job Summary

  • This role owns the execution of Zwift's global reverse logistics operation, focusing on reducing costs and maximizing value recovery across high-volume SKUs.
  • The successful candidate will design scalable systems for intake, inspection, disposition, and routing while managing relationships with global third-party logistics partners.
  • Success is defined by delivering a fast, cost-efficient operation with strong recovery rates, minimal scrap, and accurate financial execution.

Matching Summary

Match Score: 85

Zwift is seeking a Manager of Global Reverse Logistics to oversee and optimize their returns operations across direct-to-consumer and business-to-business channels. The ideal candidate will have extensive experience in supply chain management, particularly in reverse logistics, with a focus on cost reduction and operational efficiency.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 5-8+ years reverse logistics experience
  • Global 3PL partner management
  • ERP and WMS system implementation
  • B2B returns and RMA workflow expertise
  • Cost reduction and cycle time optimization

Nice-to-have

  • Refurbishment and recommerce program experience
  • Hardware product background in fitness or electronics
  • Experience with warranty platform tools
  • Inventory recovery and grading standards knowledge
  • Ability to operate in ambiguous environments

Key Requirements

  • 5-8+ years in reverse logistics or supply chain
  • Experience with NetSuite or similar ERP systems
  • Proven track record in consumer hardware operations
  • Strong data-driven decision-making capabilities

Work Rights

Must be eligible to work in UK locations

Tailored Resume

Cover Letter