Customer Service Representative

Nissan UK

Aguascalientes, Mexico
Onsite
Excellent customer service techniques
Basic understanding of auto finance
Fluent english
The position is responsible for providing excellent and efficient quality service in inbound calls from Customers/Businesses

Job Summary

  • The position is responsible for providing excellent and efficient quality service in inbound calls from Customers/Businesses.
  • The agent will have to identify the current Account status for appropriate action on both Retail and Lease NMAC/IFS phone calls.
  • Nissan offers a comprehensive benefits package to support the well-being and success of our employees.

Matching Summary

The position is responsible for providing excellent and efficient quality service in inbound calls from Customers/Businesses.

Skills & Requirements

Must-have

  • Excellent Customer Service Techniques
  • Basic understanding of auto finance
  • Fluent English

Nice-to-have

  • Empathetic with difficult situations
  • Active Listening
  • Intermediate MS Office skills

Key Requirements

  • High school diploma
  • Availability to work 48 hrs per week
  • Bachelor's degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter