Customer Service Representative

PLS

Chicago, IL, United States
Base: $16.60 - $18.60 usd; bonus/equity: not speci...
On-site
Superior customer service
Educate customers on products
Comply with regulations
Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.
  • Job responsibilities include ensuring all transactions are completed in compliance with federal, state, and local regulations, maintaining a balanced cash drawer, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.

Salary

Base: $16.60 - $18.60 USD; Bonus/Equity: Not specified; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • superior customer service
  • educate customers on products
  • comply with regulations
  • cash handling
  • point-of-sale system
  • resolve customer complaints

Nice-to-have

  • English/Spanish bilingual
  • hospitality experience
  • financial services experience
  • retail experience
  • restaurant experience

Key Requirements

  • Previous customer service experience preferred
  • Ability to engage with customers
  • Strong verbal communication
  • Attention to detail and multitasking
  • Professional appearance and demeanor
  • Honest and have integrity
  • Able to work flexible hours
  • English fluency required

Work Rights

Not specified

Tailored Resume

Cover Letter