Customer Care Representative

Trinity Health Ann Arbor

Ann Arbor, MI, US
Base: $15.82; bonus/equity: not specified; benefit...
Onsite
2+ years customer service experience
Proficient in microsoft office
Ability to work on-site
Trinity Health Ann Arbor is seeking a full-time Customer Care Representative to work on-site in their Regional Call Center. The role involves assisting patients and families with healthcare navigation through inbound and outbound calls, requiring strong communication and multitasking skills

Job Summary

  • This position offers competitive compensation and benefits effective from Day One.
  • You will assist patients and families in navigating the healthcare experience.
  • Trinity Health values diversity and is committed to delivering compassionate care.

Matching Summary

Match Score: 75

Trinity Health Ann Arbor is seeking a full-time Customer Care Representative to work on-site in their Regional Call Center. The role involves assisting patients and families with healthcare navigation through inbound and outbound calls, requiring strong communication and multitasking skills.

Salary

Base: $15.82; Bonus/Equity: Not specified; Benefits: Full benefits package including Medical, Dental, Vision, PTO

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • Proficient in Microsoft Office
  • Ability to work on-site

Nice-to-have

  • Excellent communication skills
  • Ability to multi-task
  • Positive attitude under pressure

Key Requirements

  • High school education or GED
  • Experience in healthcare call center environment

Work Rights

Not specified

Tailored Resume

Cover Letter