Not specified; not specified; comprehensive medica...
On-site
3+ years customer success experience
Enterprise customer portfolio management
Quarterly business review delivery
Findhelp is seeking a Customer Success Manager to enhance relationships and drive value for a portfolio of high-value customers, particularly in the healthcare sector. The ideal candidate will have experience in customer success or account management and will thrive in a fast-paced environment
Job Summary
The role involves serving as a trusted advisor to drive the strategic health and growth of high-value enterprise customers.
Candidates will lead executive business reviews and translate complex usage metrics into actionable narratives aligned with clinical and financial objectives.
Findhelp offers comprehensive benefits including 100% company-paid medical coverage, equity grants, and paid parental leave.
Matching Summary
Match Score: 85
Findhelp is seeking a Customer Success Manager to enhance relationships and drive value for a portfolio of high-value customers, particularly in the healthcare sector. The ideal candidate will have experience in customer success or account management and will thrive in a fast-paced environment.
Salary
Not specified; Not specified; Comprehensive Medical, Dental, Vision, 401k, Equity, Paid Parental Leave
Skills & Requirements
Must-have
3+ years Customer Success experience
Enterprise customer portfolio management
Quarterly Business Review delivery
SaaS or healthcare technology background
Data analytics for risk mitigation
Nice-to-have
Healthcare interoperability tools knowledge
Availity familiarity preferred
Vitally and HubSpot platform experience
Generative AI application skills
Assertive professional in fast-paced environments
Key Requirements
3+ years in Customer Success or Account Management
Experience managing SaaS or healthcare technology relationships
Strong communication and presentation skills
Location in Austin, Texas or Madison, Wisconsin required