Senior Business Analyst

Ampol

Alexandria, Australia
Base: competitive; bonus/equity: performance incen...
On-site
Experience with mobile app and loyalty ecosystems
Strong documentation skills for user stories
Ability to align diverse stakeholder perspectives
Ampol is seeking a Senior Business Analyst to enhance their digital and customer experience strategies across various platforms, including their app and loyalty programs. The role requires strong collaboration with business and technology stakeholders to define clear requirements and deliver customer-focused solutions

Job Summary

  • The role involves unifying customer experiences across physical and digital channels including the Ampol App and AU Loyalty strategies.
  • Candidates will shape and maintain a prioritized backlog aligned to customer and loyalty growth strategies while partnering with Product Managers and Engineers.
  • Benefits include a competitive total remuneration package, hybrid work flexibility, and access to retail discounts at over 500+ retailers.

Matching Summary

Match Score: 85

Ampol is seeking a Senior Business Analyst to enhance their digital and customer experience strategies across various platforms, including their app and loyalty programs. The role requires strong collaboration with business and technology stakeholders to define clear requirements and deliver customer-focused solutions.

Salary

Base: Competitive; Bonus/Equity: Performance incentive and employee share offers; Benefits: 25% fuel discount, Novated Lease options, LinkedIn Learning access

Skills & Requirements

Must-have

  • Experience with mobile app and loyalty ecosystems
  • Strong documentation skills for user stories
  • Ability to align diverse stakeholder perspectives

Nice-to-have

  • Product thinking applied to requirements definition
  • Focus on customer value and measurable outcomes
  • Confidence working with senior business stakeholders

Key Requirements

  • Proven experience collaborating across business and technology teams
  • Expertise in soliciting requirements from multiple stakeholders
  • Demonstrated experience managing dependencies across app and POS ecosystems

Work Rights

Not specified

Tailored Resume

Cover Letter