Job Summary

• Enhance product acceptability and salability through meeting product health targets, reducing warranty, and achieving NPI product support deliverables.
• Provide technical support to Caterpillar dealer/technical/service departments, technical field reps, machine and component engineering, and service engineers.
• The position offers opportunities for increased leadership, global team collaboration, and exposure to all of Caterpillar’s machine product groups and service parts management teams.

Matching Summary

Salary

Base: $112,710.00 - $169,060.00; Bonus/Equity: Incentive bonus; Benefits: Medical, dental, and vision benefits; Paid time off plan; 401(k) savings plans; Health Savings Account; Flexible Spending Accounts; Health Lifestyle Programs; Employee Assistance Program; Voluntary Benefits and Employee Discounts; Career Development; Disability benefits; Life Insurance; Parental leave; Adoption benefits; Tuition Reimbursement

Skills & Requirements

Key Requirements

• Degree in Engineering related field
• Proven experience collaborating with engineering teams
• 6 Sigma Green Belt experience
• Telematics, payload technologies, productivity technologies, site grading technologies, or safety sensing systems experience
• Product/customer support, quality, or aftermarket experience
• Mining / Construction Industry experience preferred
• DevOps experience preferred

Work Rights