Associate - Front Desk Receptionist

PwC UK

Kuala Lumpur, Malaysia
Visitor greeting and call handling
Staffing schedule management
Team training and performance monitoring
You will play a crucial role in maintaining smooth operations and effective communication within the organisation

Job Summary

  • You will play a crucial role in maintaining smooth operations and effective communication within the organisation.
  • As a Front Desk, you will lead, supervise, and mentor a team of front desk admins, fostering a high-performance team culture committed to exceptional customer service.
  • Nurture hospitality industry best practices to enhance the client and visitor experience at the front desk.

Matching Summary

You will play a crucial role in maintaining smooth operations and effective communication within the organisation.

Skills & Requirements

Must-have

  • Visitor greeting and call handling
  • Staffing schedule management
  • Team training and performance monitoring
  • Uphold firm's code of ethics
  • Professional appearance and behavior

Nice-to-have

  • Customer service oriented
  • Adapt to dynamic environments
  • Embrace different points of view
  • Proactively learn emerging technologies

Key Requirements

  • Minimum 3 years hospitality experience
  • Demonstrated leadership of front desk teams
  • Experience with telephone systems
  • Experience with visitor management technologies
  • Government Clearance Required

Work Rights

Not specified

Tailored Resume

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