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The Reservations Officer at M Hotel Singapore is responsible for managing the reservations process, maximizing room sales revenue, and maintaining high standards of customer service. The role requires collaboration with colleagues and establishing relationships with corporate accounts and travel agencies. Candidates should demonstrate initiative, strong communication skills, and a commitment to personal performance.
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Job Summary
The Reservations Officer is responsible for handling the entire reservations process while assisting the manager in maximizing room sales revenue through up-selling.
The role requires maintaining high team focus by cooperating with colleagues and taking personal initiative to resolve issues clearly.
Employees must ensure reservations integrity by keeping all PMS information accurate and providing guests with up-to-date details.
Matching Summary
Match Score: 75
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The Reservations Officer at M Hotel Singapore is responsible for managing the reservations process, maximizing room sales revenue, and maintaining high standards of customer service. The role requires collaboration with colleagues and establishing relationships with corporate accounts and travel agencies. Candidates should demonstrate initiative, strong communication skills, and a commitment to personal performance.
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