Analyst - Fraud/loss Prevention - Part Time - Evening Shift
ticketmaster.sg
Charleston, WV, United States
On-site
Review customer transactions
Identify valid or fraudulent transactions
Contact customers via telephone
Ticketmaster is seeking a part-time Analyst for Fraud/Loss Prevention, primarily during evening shifts in Charleston, WV. The role involves reviewing customer transactions and claims, identifying fraud patterns, and ensuring reliable communication with customers and internal departments
Job Summary
The Manual Review Fraud Agent performs duties involved in fraud detection and loss prevention, including reviewing customer transactions and fraud claims.
Responsibilities include identifying valid or fraudulent transactions, contacting customers via telephone to verify purchases, and identifying and communicating potential process improvements.
The role requires open availability for a 5-day workweek, including Saturdays and/or Sundays and holidays, with shifts potentially changing due to business needs.
Matching Summary
Match Score: 75
Ticketmaster is seeking a part-time Analyst for Fraud/Loss Prevention, primarily during evening shifts in Charleston, WV. The role involves reviewing customer transactions and claims, identifying fraud patterns, and ensuring reliable communication with customers and internal departments.
Skills & Requirements
Must-have
Review customer transactions
Identify valid or fraudulent transactions
Contact customers via telephone
Identify fraud patterns
Strong analytical and organizational skills
Nice-to-have
Proactive and inquisitive nature
Ability to understand multiple systems
Work effectively in a fast-paced environment
Key Requirements
Two or more years of full-time work experience
One year of customer service or call center experience