Customer Service Representative

Rogers Animal Hospital

Topeka, KS, United States
Professional phone etiquette
Handle emotional clients
Accept payments and manage cash drawer
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
  • The CSR will understand, communicate, and properly prioritize scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
  • AmeriVet is committed to your growth, development, well-being, and success, empowering team members with the resources, support, and opportunities needed to thrive.

Matching Summary

As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Handle emotional clients
  • Accept payments and manage cash drawer
  • Maintain client and pet records
  • Computer efficiency

Nice-to-have

  • Personable and skilled
  • Create welcoming environment
  • Adapt to multiple situations
  • Team player

Key Requirements

  • HS Diploma or educational equivalent
  • One year of customer service experience
  • Knowledge of veterinary medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter