Base salary not specified; cash-based incentive pr...
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10+ years it service management experience
Strong itil v3 or v4 knowledge
Sox itgc audit readiness leadership
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Integer is seeking a Senior Manager for IT Service Management, responsible for overseeing ITSM governance, incident management, and compliance with SOX ITGCs. The ideal candidate should have extensive experience in ITIL practices, strong leadership abilities, and a focus on continuous improvement.
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Job Summary
The role requires owning the ITSM practice design and operating model aligned to ITIL best practices while establishing governance cadence.
Candidates will lead SOX IT General Controls audit readiness, defining evidence standards and ensuring ongoing compliance for the IT organization.
The position offers a comprehensive benefits package including medical, dental, vision, life insurance, and immediate 401(k) matching contributions.
Matching Summary
Match Score: 75
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Integer is seeking a Senior Manager for IT Service Management, responsible for overseeing ITSM governance, incident management, and compliance with SOX ITGCs. The ideal candidate should have extensive experience in ITIL practices, strong leadership abilities, and a focus on continuous improvement.
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Salary
Base salary not specified; Cash-based incentive program available; Comprehensive benefits including medical, dental, vision, disability, life insurance, and 401(k) match
Skills & Requirements
Must-have
10+ years IT Service Management experience
Strong ITIL v3 or v4 knowledge
SOX ITGC audit readiness leadership
Incident Change Problem Management oversight
CMDB governance and data integrity
Enterprise change control board management
Nice-to-have
ITIL Managing Professional certification
Experience with large-scale IT modernization
Executive communication and facilitation skills
Partnership with Internal Audit teams
Data-informed leadership capabilities
Key Requirements
Bachelor's degree in computer science or related field
Minimum 10 years of ITSM or IT Operations experience
Demonstrated experience with SOX ITGCs or regulated controls