Senior Director, Central Operations

Justworks

New York, United States
On-site
10+ years operations experience
3-5 years leading teams
Build operational infrastructure
This role leads the transformation of the Operations organization with a specific focus on deploying AI and automation solutions to reshape workflows

Job Summary

  • This role leads the transformation of the Operations organization with a specific focus on deploying AI and automation solutions to reshape workflows.
  • The successful candidate will own the portfolio of centralized functions including operational excellence, data, systems governance, and learning and development.
  • Justworks offers a welcoming, casual environment with great benefits, wellness programs, company retreats, and opportunities to learn from startup leaders.

Matching Summary

This role leads the transformation of the Operations organization with a specific focus on deploying AI and automation solutions to reshape workflows.

Skills & Requirements

Must-have

  • 10+ years operations experience
  • 3-5 years leading teams
  • Build operational infrastructure
  • AI and automation deployment
  • Define SOPs and controls
  • Own KPI framework and reporting
  • Govern third-party tools

Nice-to-have

  • Change management muscle
  • Inclusive growth-oriented leadership
  • Horizontal leadership influence
  • Data-driven decision making
  • Startup environment experience

Key Requirements

  • 10+ years in operations or business operations
  • 3-5 years of team leadership experience
  • Proven track record in transformation initiatives
  • Hands-on experience with AI/process automation tools

Work Rights

Not specified

Tailored Resume

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