Patient Service Representative Ii

Wake Forest Health Network

Lewisville, North Carolina, United States
Pyy range $20.80 - $31.20; benefits: yes; compensa...
Excellent customer service skills
Intermediate computer skills
Electronic mail experience
Greets patients and visitors, answers telephone, screens calls, and takes messages

Job Summary

  • Greets patients and visitors, answers telephone, screens calls, and takes messages.
  • Registers patients, obtains demographic and insurance information, verifies coverage, collects co-pays, and schedules appointments.
  • Offers comprehensive Total Rewards including competitive compensation, benefits, retirement offerings, and career development programs.

Matching Summary

Greets patients and visitors, answers telephone, screens calls, and takes messages.

Salary

Pay Range $20.80 - $31.20; Benefits: Yes; Compensation: Base compensation based on qualifications, skills, experience, and training

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Intermediate computer skills
  • Electronic mail experience
  • Basic medical terms understanding
  • Keyboarding/data entry speed and accuracy
  • Fast-paced environment
  • Strong attention to detail

Nice-to-have

  • Effective staff resource
  • Communicate with diverse individuals
  • Organized and efficient patient flow

Key Requirements

  • 1 year customer service experience
  • High School Graduate

Work Rights

Not specified

Tailored Resume

Cover Letter